Resources
How to Get Help
HOP Administration Unit
The HOP Administration Unit is here to help! They are specially trained on Health Options Program benefits—ask them any questions you might have, and they’ll get you to the right place.
1-800-PSERS25 (1-800-773-7725); 8:00 a.m. to 8:00 p.m. ET, Monday–Friday
If calling from outside the U.S., dial the exit code of the local country, then: 1-717-305-7388
Premium Assistance
1-866-483-5509, 8:00 a.m. to 8:00 p.m. ET, Monday–Friday
Medicare
medicare.gov
1-800-MEDICARE (1-800-633-4227);
TDD/TTY: 1-877-486-2048
Information Sessions
Interested in learning more? There are two types of sessions are available:
Individual phone consultations: For individuals with specific questions about how the Health Options Program benefits will meet their needs
Webinars: Online group webinars that provide a comprehensive overview of the Health Options Program and the benefits available. Recorded sessions are available if you can’t attend a live webinar.